Creating Help Requests from Hosts

Overview

This document describes the configuration steps required to create help requests from an Android Host or a Windows Host.

Help requests allow a Host device to request assistance from a Guest using Netop Remote Control.

Procedures

Create a Help Request from an Android or Windows Host

To create a help request from an Android Host or a Windows Host, complete the following steps in order.

1. Configure the Guest

Ensure the Guest is set up to receive help requests.

2. Configure the Netop Gateway (if applicable)

If help requests are sent through the Netop Gateway, configure the Gateway accordingly.

3. Configure the Host

Set up the Android Host or Windows Host to allow help requests.

4. Request Help

Initiate the help request from the Host device.

Additional Information

For a detailed description of each step, refer to the attached guide:

Create Help Requests Guide

Create Help Requests Guide