In order to use SSL with a valid certificate when accessing the Host with a web browser (known as the Browser Based Support Console) the Hosts Web communication profile must be configured with a certificate that meets the following requirements.
- The certificate must be imported in "Local Computer\Personal" in the Windows Certificate Store.
- The certificate must be a legacy certificate. Please note that Cryptography API: Next Generation (CNG) certificates are not supported.
- The certificate should have a private key.
- The certificate should comply with the regulations stated into the RFC 5246 – The Transport Layer Security (TLS) Protocol Version 1.2, section 7.4.2. Server Certificate.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article