To accommodate all your end-users - especially if supporting BYOD initiatives - your remote control solution needs to offer the same support for Mac as it does for Windows. Netop Remote Control software supports macOS and our iOS apps let your service desk agents remotely support end-users from their iPads, iPhones, and other devices.
Current Platform Versions
For a complete list of Mac operating systems and supported versions by Netop, refer to the list below.
Netop Host Platform: 64-bit
- macOS version 15 (Sequoia)
- macOS version 14 (Sonoma)
- macOS version 13 (Ventura)
- macOS version 12 (Monterey)
- macOS version 11 (Big Sur)
- macOS version 10.15 (Catalina)
Netop Guest Platform: 64-bit
- macOS version 15 (Sequoia)
- macOS version 14 (Sonoma)
- macOS version 13 (Ventura)
- macOS version 12 (Monterey)
- macOS version 11 (Big Sur)
- macOS version 10.15 (Catalina)
Processor
Intel
Disk Space
- For the Guest a minimum of 32 MB
- For the Host a minimum of 51 MB
Communications
- TCP/IP (TCP): As supported by the operating system
- TCP/IP (UDP): As supported by the operating system (Host only)
- HTTP: As supported by the operating system (Host only)
- WebConnect: HTTP and/or TCP as defined by your WebConnect service
Legacy Platform Versions
|
OS|Component |
CPU |
Last Supported version (Guest) |
Last Supported version (Host) |
| macOS 10.12 | 64-bit | 12.76 | 12.83 |
|
macOS 10.11 |
64-bit |
12.76 |
12.83 |
|
Mac OS 10.6 |
32-bit and 64-bit |
12.21 |
12.21 |
|
Mac OS 10.5 |
32-bit and 64-bit |
12.21 |
12.21 |
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